Refund & Cancellation Policy

ShubhRishta provides structured matrimonial matchmaking services through profile registration, verification, matching, introductions and related online services.

1. Groom Registration Fee

The Groom Registration Fee is ₹1,000 and provides access to the ShubhRishta matchmaking service for a validity period of 90 days from the date of registration.

The Groom Registration Fee is non-refundable.

2. Bride Registration

Bride registration is free of charge and is valid for 90 days from the date of registration.

3. Online Meeting Fee

The Online Meeting Fee is ₹3,100 per scheduled meeting.

Once an online meeting has been scheduled, the applicable meeting fee is non-refundable, including in cases where the meeting is cancelled, not attended, or does not result in further communication or a relationship.

4. Success Fee

The applicable Success Fee is:

  • Groom: ₹75,000
  • Bride: ₹25,000

The Success Fee becomes applicable when both families confirm Roka/Engagement as per the applicable ShubhRishta terms.

Once the Success Fee becomes applicable and is paid, it is non-refundable.

5. No Refund for Unsuccessful Matchmaking

ShubhRishta does not guarantee a suitable match, introduction, relationship, engagement or marriage.

Therefore, the absence of a suitable match, meeting, relationship or marriage during the applicable service period does not create any right to a refund.

6. Cancellation

Cancellation of registration or any paid service does not make the applicable paid fee refundable.

All paid service fees are non-refundable, subject to the applicable terms and conditions of ShubhRishta.

7. Important Note

Users are advised to review the applicable Services & Pricing and Terms of Use before making any payment.

By making a payment, the user acknowledges and accepts the applicable service terms, validity period and refund/cancellation policy.

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